Contact Us
Have questions about VulcanCDN? Need technical support? Want to discuss enterprise pricing? We're here to help. Choose the best way to reach us below.
Sales
Interested in VulcanCDN for your business? Our sales team can help you find the right plan and answer any questions about our services.
Email: sales@vulcancdn.com
Response Time: Within 4 business hours
Technical Support
Need help with your account or experiencing technical issues? Our support team is ready to assist you.
Email: support@vulcancdn.com
Response Time: Within 2 hours (24/7 for Business tier)
Security
Found a security vulnerability? Please report it responsibly to our security team.
Email: security@vulcancdn.com
Response Time: Within 24 hours
Privacy & Compliance
Questions about our privacy practices, GDPR, or compliance certifications? Contact our privacy team.
Email: privacy@vulcancdn.com
Response Time: Within 5 business days
Partnerships
Interested in partnering with VulcanCDN? We're always looking for strategic partnerships.
Email: partnerships@vulcancdn.com
Response Time: Within 1 week
General Inquiries
For all other questions, comments, or feedback about VulcanCDN.
Email: hello@vulcancdn.com
Response Time: Within 2 business days
Office Location
VulcanCDN Headquarters
Malaysia
Business Hours
Our sales and general inquiry teams are available:
Monday - Friday: 9:00 AM - 6:00 PM (Your Local Time)
Weekend: Limited availability
Technical Support: Available 24/7 for Business tier customers. Starter and Growth tier customers have email support during business hours.
Before You Contact Us
For faster assistance, please check out our resources:
- Knowledge Base (coming soon)
- API Documentation (coming soon)
- Status Page (coming soon)
- Community Forum (coming soon)
Social Media
Stay updated with VulcanCDN news and announcements:
We'll be announcing our social media channels soon.